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Frequently Asked Questions

Have questions? We have answers!

Read through our comprehensive FAQ to learn about our custom travel planning process, what’s included with our services, how we select resorts and activities, payment information, and much more. Get the details you need to feel confident booking your next vacation with us.

I've never worked with a travel advisor before! Does it cost extra?

There’s a common misconception that using a travel advisor adds fees on top of what you’d pay yourself. But that’s not exactly how it works!

As your travel advisors, we are paid commissions by the hotels, cruise lines, resorts, tour companies and rental car agencies after you take your trip.  The suppliers pay us a small percentage of what you spend with them.  The price of your vacation is the same as you’d pay booking on your own (and in some cases less)!

As your travel advisors, we know how to leverage relationships with resorts, tour companies, and more to get you added values that you can’t access otherwise. We act as your advocates and use our insider knowledge to recommend the best options based on your budget.  Because of the amount of time that goes into research and planning your next vacation, our advisors will often charge a service fee.

 

How do I communicate my family’s preferences and requirements to a travel advisor?

Your travel advisor will be in constant communication and can offer a consultation with you to understand your family’s needs, preferences, budget, and any special requests. This helps them create a personalized vacation itinerary just for you.

Will a travel advisor provide any additional tips or resources for our family vacation?

Absolutely! In addition to planning and booking, our amazing team of travel advisors will provide you with insider tips, packing lists, suggested itineraries, and other helpful resources to make your family vacation a breeze.

What if we encounter any issues during our trip?

Your travel advisor will be your advocate and point of contact throughout your vacation. If any issues arise, they will work tirelessly to resolve them and make sure your family’s vacation is as stress-free as possible.

How do I get started working with a travel advisor specializing in family vacations?

Get started by filling out a quick form to provide your travel advisor some basic info. From there, your dedicated travel advisor will guide you every step of the way to create an unforgettable family vacation experience.

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